CUSTOMER CARE
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Your greatest satisfaction is our most concern. We strive to deliver the highest standard of service in the areas of claims, enquiries and membership management.
How to make claim
Claims service and
claims procedures
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Form & information
download
For your convenience,
you can download forms
and information here.
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Aetna Call Center
Call us on 0 2232 8666  
24 hours daily, Our customer service officers are please to help you.
Email enquiry
We will respond to you within the same day or next working day
Subscription payment
Aetna offers several
payment channels in
order to provide you great
convenience.
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Find hospital and clinic in network
Our network finder can
help you locate any local
hospitals or clinics that
are in Aetna provider
network.
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Member enquiries
Aetna Call Center Call us on 0 2232 8666
24 hours daily, Our customer service officers are please to help you.
Email enquiry
We will respond to you before day-end or next working day
the latest.