Professional Telemedicine for your health issue


    A smart new way to see a doctor. No queues. No traffic. No cost*

    Make your life easier by having a virtual doctor nearby. Our experienced physicians are ready to give health and wellbeing advice via phone or video call at no cost* to you through the vHealth application on your mobile

    Our specially-trained medical professionals can provide advice and health care tips, medical diagnosis and medical second opinions. In the event that repatriation or further diagnosis is required, our doctors will consult Aetna to check the benefits and coverage of your policy.

    *Medical consultations via the vHealth app are available for Aetna Thailand customers with UltraCare, Platinum and Platinum+, Opal, Pearl, Beyond Personal Care, Personal Care, Employee We Care and Group Tailor Made policies (& some select 3rd party administration – ASO Groups) / Appointments available 8am - 8pm Monday to Friday (except public holidays). Medicine delivery within 4 hours of prescription (in many provinces) and within 3 days for other locations (Free nationwide shipping for medicines only. some plans may not cover the cost of drugs prescribed by the doctor).

    Consult a medical professional by phone or video call - free of charge

    Medical diagnoses and treatment plans at a time that suits you

    Prescriptions sent directly to your phone

    Medical certificate and referral letters sent directly to your phone

    Scans, photographs and medical reports easily uploaded ahead of your call

    Health and wellbeing tips to keep you fit and healthy

    Appointments available 8am - 8pm Monday to Friday (Except public holiday)

    vHealth drug delivery

    vHealth drug delivery
    vHealth drug delivery

    Professional, Friendly and Fully-Focused on You


    Easy-to-book appointments, in Thai or English, by telephone or video call.


    Treatments, tests, prescriptions, medication delivery (Thailand only) and travel medicine.


    Highly qualified doctors, specially trained in telemedicine.


    All your medical information stored safely in one place.


    Consultations that fit into any working day.


    For all eligible Aetna members as often as they need.

    vHealth is provided by Aetna Services (Thailand) Limited.


    Download vHealth today

    Available for iOS and Android

    Download vHealth today
    App store
    Play store

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    Enquiry about vhealth

    Call 02 677 0900 or email